I ordered two kitchen boxes for me and my mum, and i noticed on instagram people posting screenshots of emails confirming, saying 'Your order's in the kitchen- thanks!' with an order number and an invoice.
I've not gotten on, and i don't think i've gotten one for previous boxes either, but now i'm a little worried!
The payment seems to have been taken for my box, but i'm wondering if i should email lush customer service for confirmation?
I've checked my spam folder and nothing! i do get the emails notifying me it's time to vote, as well as the box dispatch email with the tracking links, so they have my email, I guess i'll have to send lush an email about it! i've also checked my previous emails form lush for the past boxes and i've realised they've never sent me a confirmation email for any of the boxes, even though they've taken the payment and sent the boxes, so it's a bit strange that others are getting confirmation emails and i'm not!